If you are having problems downloading the app, the issue may be coming from your device. The app may not be compatible with your device. /!\ Attention: certain apps may not be available in your country /!\ If you think that the issue is not coming from your device, contact the support team. Please provide the following information: _ Your device _ The version of your IOS or Android _ Your country _ Your telephone operator _ Your internet provider

_ If you are trying to download the app through 3G or wifi